Zelfstroom Administrator Bronze Medal

Hi, We have setup internal case management. We are using email case capture for that. So when we send a email to a certain email address automatically a case is created. This is working fine. However…

@Veronica Steluta Mincior-Oracle, thanks for the answer! I have voted for the idea.

@Elychelle Gulen-Oracle , yes I checked it. This works perfectly! Great answer, thanks for the help!

@Joy Noreen Magoling-Oracle, thanks for your answer. In the meanwhile I have fixed the issue. What we noticed was that there was a different with the Waves. Not all of them where processed correctly.…

@Katerina Winklerova-Oracle , thanks for the suggestion. I will contact them! Regards, Jeroen